Madhatter Auctions FAQ's
You will find most of the commonly asked questions on this page.
If you have a question or concern, please look thru these FAQ's first before contacting Customer Support. Thank you!
- I won! What do I do now and how do I pay?
- How do I cancel an order?
- What if I have too many cancelled orders?
- Can I get a refund on an order?
- Is there Buyer Protection?
- What if I have not received my order?
- How do I view the details about an item?
- How can I change my shipping address?
- How can I return an item?
- When can I expect a response from customer support?
- Does Madhatter Auctions have telephone support?
Selling: Listing How-To
- Listing Dos, Don'ts & Tips
- How do I create a product listing?
- What is a Unique Product ID or SKU?
- How do I price my starting bid?
- How do I sell items with Buy Now?
- How do I determine MSRP or retail price?
- What is All Inclusive Pricing?
- What cannot be sold on Madhatter Auctions?
- What condition can items be sold?
- Can I sell used items on Madhatter Auctions?
- What is the copyright policy on images and photos?